# Google Play Console Integration: Reply to Reviews

> Link your Google Console with Asodesk to respond to user reviews.

Source: https://help.asodesk.com/google-play-console-integration-reply-to-reviews/
Updated: 2025-12-09
Section: Stores › Google Play

## Overview

This integration will allow you to send replies to reviews using the Reviews & Replies Board tool in Asodesk.

If you use Asodesk integrations with helpdesk systems (Zendesk, Usedesk or Omnidesk), integration with the Google Console is also required to respond to users reviews.

## Before you start

> [!TIP]
> If API has not been enabled previously, it is necessary to enable it now:
>
> 1. Go to the [Google Play Developer API page](https://console.developers.google.com/apis/api/androidpublisher.googleapis.com/) in Google Cloud Console.
> 2. Click **Enable**.

> [!TIP]
> You may also be asked to configure Consent screen if this is your first time creating a client ID.
>
> Click **Configure Consent Screen** to [configure your consent settings](https://support.google.com/cloud/answer/10311615?hl=en&ref_topic=3473162&sjid=1896459466181788866-EU). After you set up the consent screen once, you won't be required to do it again.

### 1. Navigate to the Integrations in Asodesk.

### 2. Click on Add Google Play Console Account.

![](https://help.asodesk.com/_astro/995350518785.DQscsBwo_Z1SY5zo.webp)

### 3. Copy the link in the opened window.

![](https://help.asodesk.com/_astro/919e9fce43b5.Cj8Wei--_Z2ldabF.webp)

### 4. I n the new tab o pen your Google Cloud Console. You'll need to create an OAuth Client.

> [!TIP]
> It is necessary to perform the following steps by **Account Admin** of the Google Developer Console to obtain the Client ID and Client Secret needed for the integration.

### 5. Go to Credentials click on Create credentials OAuth Client ID.

![](https://help.asodesk.com/_astro/9aea9d9f34e6.Bnk8K0gj_ZASlcz.webp)

1. 1. Choose the **Web application** application type and fill in the name. We suggest using Asodesk + the name of your app to help keep everything more organised and clear.![](https://help.asodesk.com/_astro/b01e45593240.UVSDnKdD_YU45N.webp)
   2. Scroll down the page and find the **Authorized redirect URIs** on the same page.
   3. Click on the Add URI button and **paste the copied link from Asodesk interface**.\
      ![](https://help.asodesk.com/_astro/764e8fdada1f.DXuABHER_Zogrcm.webp)
   4. Click on Create.

Now you see Your Client ID and Your Client Secret. You'll need to copy them.

![](https://help.asodesk.com/_astro/c87c47326158.Bx25oWb4_1yVBrt.webp)

### 6. Switch to Asodesk integrations.

### 7. Enter the Client ID and Client Secret that you copied from Console.

![](https://help.asodesk.com/_astro/5da5c17a21bb.e1awjIV7_Z1Tktk5.webp)

### 8. Select the apps you want to connect.

### 9. Click Connect in Asodesk and sign in with Google.

During this step, you will need to use a Google account that has permissions to **'View app information'** and **'Reply to reviews'** for the specific apps you wish to integrate.

Permissions are managed in 'Users and permissions' settings of Google Developer Console.

![](https://help.asodesk.com/_astro/8e1a4cb7778a.DEjF7xwc_1Kb1Bl.webp)

![](https://help.asodesk.com/_astro/a7c9492088de.BedrhK8q_1XH2n.webp)

> [!TIP]
> If you face any difficulties during the integration process, please check our **[troubleshooting guide for Google Play Console Integration](https://help.asodesk.com/googleplay-console-integration-troubleshooting/)**.

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